AI Service & Support Plan

Launching AI is only the beginning; keeping it optimized is where long‑term value lies. Our AI Service & Support Plan includes monthly AI Quality Checks, during which we review outputs for accuracy, update your custom assistants with new training data, and address any glitches before they affect your work.

Change is constant in AI tech. With our Change Management support, we guide your team through updates—new features, interface changes, or policy tweaks—ensuring adoption stays smooth. We provide step‑by‑step rollout plans, user communications, and refresher training so no one falls behind.

Each quarter, we host Innovation Updates: brief calls and easy‑to‑digest tip sheets highlighting the most impactful AI advancements for legal practices. Instead of sifting through dozens of vendor announcements, you get a curated rundown of what matters and how to apply it.

To make sure you never miss a breakthrough, our Latest‑Tools Assurance continuously scans the AI market for emerging solutions that fit your workflows and budget. We evaluate new platforms, plug‑ins, and AI features, then recommend upgrades or additions that promise real ROI.

With this ongoing partnership, your firm stays at the cutting edge—confident that your AI tools remain reliable, secure, and aligned with your goals as technology and market demands evolve.